top of page

Frequently Asked Questions
Frequently asked questions
Please be aware a 50% non-refundable deposit will be taken at order. All orders accepted and taken home after paying in full cannot be returned, including any faulty items. We always ask for brides to fully check items before accepting and taking home.
Delivery times for dresses can sometimes vary from the forecasted schedule. By making a purchase, brides acknowledge and accept this possibility. We offer a complimentary holding period of up to 2 weeks from the delivery date, or for those who need a longer timeframe, we can hold dresses for up to 6 months for a fee of £100.
bottom of page